The Pat Riley Effect – avoid the quality assurance (QA) crush

The QA challenge When you are in QA your “opponent” is invariably whoever you are reviewing. You can be drinking buddies, girlfriend/boyfriend etc – but, if you are any good in QA, you will recognize... Read More

March 23, 2020

Remote communication; medium, tools and examples

Remote communication *isn't* the same as MBWA, Management By Walking Around in an on-premises environment; it can be better. Remote communication allows you to prioritize the signal and reduce the noise, which can actually improve... Read More

March 14, 2020

Paragraphs and white space

I don't know why but failure to properly space paragraphs is extremely prevalent among young writers. This is a problem I see all the time in written correspondence. It is not only structurally incorrect, which... Read More

March 11, 2020

McDonalds offices

Knowledge workers, including many who are young, urban professionals don't want long commutes and they certainly don't want to have to get stuck in traffic. Many don't even own a car. They prefer to live,... Read More

March 9, 2020

Email etiquette; salutations and valedictions

Salutation What It is a simple written indication, confirming the person you are emailing For example: Brian, Why When you use a salutation you convey a couple things: You can communicate in a professional way... Read More

March 4, 2020

Cover letter examples

I believe a cover letter is vital to improving your odds of getting a job. Here is a template and some examples that may help. They have been customized for applications to US-based employers. I... Read More

February 29, 2020

ABC – Always Be Communicating

Of coffee and pirates During my short tenure working downtown in Chapel Hill, NC I would frequent a local watering hole for students, knowledge workers and other coffee aficionados. The place had a relatively new... Read More

February 17, 2020

Lead, follow, then get the Hell out of the way

I was leading an exercise with my infantry platoon in the US Army, under supervision and review of our battalion commander, a Lt. Colonel. Everything was going great and my platoon executed the task, exceeding... Read More

February 15, 2020

Seeking opportunity – taking initiative in landing your next job

Everyone can show initiative So you have no experience, knowledge or skills? You can't possibly show initiative until someone "trains" you, right? Wrong. You, more than anyone else, will need to show initiative, to get... Read More

February 12, 2020

Top 15 things you must do to get promoted

Credits to Marcus Chan This is an amazing list/share that I wanted to save for posterity sake. "If you want to get promoted, here are 15 things you must do to increase your odds: 1.... Read More

January 31, 2020