Soft skills

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“As if”

There is a great scene from the movie, Boiler room, about "acting as if". To paraphrase Ben Affleck's character act as if you are the president of the firm act as if you are endowed... Read More

April 9, 2020

“I’ll try my best” and other phrases professionals never use

In this article title I lied, because I implied that there would be other phrases besides "I'll try my best" that I would address here. To be honest, I did the best I could. So... Read More

April 8, 2020

The gift of never having to say “Sorry”

Business isn't life. In life, you will have to apologize for your actions, if your transgressions warrant it. But most (1) mistakes in business are just that, mistakes. They weren't intentional, they didn't lead to... Read More

April 8, 2020

Iron jaws and the ability to accept constructive criticism

Backstory I had this guy working for me, to mask his identity let's call him Adam. I can safety say that he was the "worst" guy that I had worked with in 20 years of... Read More

April 8, 2020

Paragraphs and white space

I don't know why but failure to properly space paragraphs is extremely prevalent among young writers. This is a problem I see all the time in written correspondence. It is not only structurally incorrect, which... Read More

March 11, 2020

No skills, No experience, No English … No problem

Yivko We hired this guy at my old company, out of Serbia. At that point in my career, I wasn't hiring anyone directly myself, as we had an HR team, and I was only working... Read More

March 10, 2020

Fucking up vs fucking down

I heard a phrase in the Army once that I have oft repeated He can't even fuck up right But as trite and humorous as it is, there is a little wisdom behind that, as... Read More

March 10, 2020

Email etiquette; salutations and valedictions

Salutation What It is a simple written indication, confirming the person you are emailing For example: Brian, Why When you use a salutation you convey a couple things: You can communicate in a professional way... Read More

March 4, 2020

Read everything three times

Having spent 20+ years working in the information business, I've noticed two distinct groups of people; those who can consistently, accurately process information and those who seem to constantly mis-read, misunderstand or otherwise fail to... Read More

February 26, 2020

Initiative for the non-initiated

Rage against the machine An employee, at my old company, told me a story of his days in university (faculty) in Serbia. His professor asked the class to write a paper, but apparently as is/was... Read More

February 12, 2020